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Help and support
Quick answers first. If yours is not here, ask us below. A real person at the shop answers, and you can see every reply here or in your email.
Quick answers
Where is my proof?
In your account under My mailings. Open the mailing and tap Approve, or Request changes and tell us what to fix. Nothing prints until you approve.
When will my cards land in homes?
USPS delivers EDDM 3 to 10 business days after we drop it at the post office. Your drop date and the photo of your bundles are in your account.
How do I change my routes?
Before you pay, open the route planner, change the routes, and order again. After you pay, write to us below with the routes you want and we update the order before it prints.
Where is my receipt?
In your account: My mailings, then the mailing, then Receipt. Business card receipts are under Orders.
I did not get my sign-in email
Check spam and promotions. The link works for 30 minutes and only once. You can ask for a new one on the log in page.
How do I track my business cards?
The tracking number comes by email the day they ship. It is also on the order in your account.
Ask us
We answer within 1 business day, usually the same day. Monday to Friday, 8 am to 5 pm Central.